Privacy policy

At EXPERT IT TECH PRO, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our online shop and payment system services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, phone number, email address, company name, billing detail, payment information (processed securely via third-party gateways).
  • Technical & Usage Information: IP address, browser type, device type, operating system, pages visited and time spent on the website, cookies and tracking data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for electronic products
  • To communicate with you about your orders, inquiries, or requests
  • To improve our website, products, and services.
  • To send promotional offers, newsletters, or updates (only if you opt-in).
  • To detect and prevent fraud or unauthorized activities.
  • To comply with applicable laws and regulations.
  • To provide and maintain our product and payment services.
  • To respond to inquiries and provide customer support.
  • To Process transactions and manage billing.

3. How We Share Your Information

EXPERT IT TECH PRO does not sell or rent your personal information. We may share your information with:

  • Trusted third-party service providers, such as payment processors and cloud service providers, who assist in delivering our services.
  • Law enforcement or government authorities, if required by law.
  • Business partners or affiliates, only with your explicit consent.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic.
  • Remember your preferences.
  • Enhance website performance.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption.
  • Secure data storage.
  • Access controls and authentication protocols.
  • Regular security audits and updates.

6. Your Rights & Choices

You have the right to:

  • Access or update your personal information.
  • Request deletion of your data.
  • Withdraw consent for marketing communications.
  • File a complaint with a data protection authority, if applicable.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our services are intended for businesses and professionals. We do not knowingly collect data from individuals under the age of 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the updated date at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact EXPERT IT TECH PRO:

  • Phone: 0310-7982311
  • Email: expertitpro2@gmail.com
  • Address: AKBAR CENTER 3RD FLOOR SHOP NO.01 SAMBRIAL SIALKOT

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.